Places To Go, Things To See

Places To Go, Things To See

This week I’m venturing beyond my front door. I’m getting on a plane and heading to New Orleans!  I’m beyond excited, because I’ve never been there and it makes me giddy to travel to a new place and see how they do things. This last week I was talking with...

Is Customer Service Dead?

As I go about my consumerism I’m struck by the service, or lack thereof, which I receive for my hard-earned money. When it’s particularly bad I find myself shaking my head thinking customer service has died and we, the consumer, let it happen. We are at the funeral...